1. Introduction

MyHitSong.ai ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website and services to create personalized songs.

By using our services, you acknowledge that your information may be processed as described in this Privacy Policy.

2. Who We Are

This website and service are operated by MyHitSong.ai.

Email: help@myhitsong.ai

3. Information We Collect

3.1 Account and Contact Information

• Email address
• Authentication method (email login or Google login)

3.2 Song Creation Information

• Recipient name
• Occasion
• Genre, style, voice, and other preferences
• Text prompts, lyrics, and related content you submit
• Generated outputs, including lyrics, previews, and song files

3.3 Payment Information

Payments are processed by third-party payment providers. We do not store your full bank card details on our servers. We may receive limited transaction information such as payment status, purchase amount, order ID, and billing-related metadata provided by the payment processor.

3.4 Technical and Usage Information

• IP address
• Browser type and device information
• Pages viewed and session activity
• Approximate location based on IP
• Referral and analytics data

4. How We Use Your Information

• Provide and operate the service
• Generate, store, and deliver personalized songs and previews
• Process purchases and maintain transaction records
• Communicate with you about your account, orders, or support requests
• Send service-related messages (preview ready, purchase confirmations)
• Protect the service, prevent abuse, fraud, and unauthorized use
• Improve the performance, reliability, and user experience
• Comply with legal, accounting, or regulatory obligations

5. Legal Bases for Processing

Where applicable under data protection laws, we process personal data on the following legal bases:

• Performance of a contract — to create and deliver your songs, process purchases, and manage your account
• Legitimate interests — to protect against fraud and abuse, maintain security, and improve the service
• Legal obligations — to retain transaction records for accounting, tax, and regulatory compliance
• Consent — for non-essential cookies and marketing communications, where applicable

6. Data Sharing

We do not sell your personal information. We may share information with trusted third parties that help us operate the service, including:

• Payment processors — to handle transactions securely
• Authentication providers — to manage sign-in
• AI generation providers — to create songs and lyrics (prompts and lyrics are shared)
• Hosting and infrastructure providers
• Analytics providers
• Email delivery providers

We do not use your prompts, lyrics, or generated songs to train our own AI models. Third-party AI providers may have their own data policies, which we encourage you to review.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer or restructuring.

7. AI and User Content

To provide song generation features, we send prompts, lyrics, and related content to third-party AI providers.

You should not include sensitive personal information in prompts or song requests, such as government ID numbers, passport details, bank details, health data, private addresses, or passwords.

You are responsible for ensuring you have the right to provide personal information about other people included in your requests.

8. International Transfers

Your information may be processed in countries other than your own, depending on our service providers. Where relevant, we rely on contractual, organizational, or legal safeguards considered appropriate under applicable law.

9. Data Retention

• Account and song data — retained while your account is active, or as otherwise needed to provide the service, resolve disputes, or comply with legal obligations
• Transaction and billing records — retained for up to 7 years as required for legal, tax, or accounting purposes
• Technical logs — retained for up to 12 months for security and analytics

We may retain anonymized or aggregated information for analytics and service improvement.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data
• Restriction — request restriction of processing
• Portability — receive your data in a portable format
• Objection — object to certain processing
• Withdraw consent — where processing is based on consent

To exercise any of these rights, contact us at help@myhitsong.ai. We will respond within the time required by applicable law, typically within 30 days.

11. Complaints

If you believe your data protection rights are not being respected, you may have the right to lodge a complaint with your local data protection authority.

12. Cookies and Analytics

We currently use only essential cookies required for authentication and session functionality.

If we introduce analytics or other non-essential cookies in the future, we will implement a cookie consent mechanism and update this policy accordingly. You can manage cookies through your browser settings at any time.

13. Children

Our service is not intended for children under 16 years of age. If you believe a child has provided us with personal information without appropriate authorization, please contact us and we will review the request.

14. Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. These include encrypted data transmission (HTTPS), secure authentication, and access controls.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Material changes may also be communicated through the website or by email.

16. Contact

If you have any questions about this Privacy Policy or our data practices:

Email: help@myhitsong.ai

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